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Privacy Policy

WorldEkart.in – Legal Policies

 

Last Updated: January 2026

WorldEkart.in is a comprehensive e‑commerce marketplace platform similar to Amazon, enabling buyers and sellers to conduct online transactions securely.

1. Privacy Policy

1.1 Overview

WorldEkart.in (“WorldEkart”, “we”, “our”, “us”) values the trust you place in us. This Privacy Policy explains how personal data is collected, used, stored, and protected.

1.2 Information Collected

We collect personal details such as name, email, phone number, billing/shipping address, login credentials, KYC details for sellers, order history, payment references, IP address, browser/device details, cookies, and usage logs.

1.3 Purpose of Collection

Information is used for account management, order processing, delivery, payment handling, customer support, fraud prevention, analytics, personalization, marketing communication (with consent), and legal compliance.

1.4 Data Sharing

We do not sell user data. Information may be shared with payment gateways, logistics partners, IT vendors, analytics providers, and government authorities when required by law.

1.5 Security Measures

We use SSL encryption, secure servers, firewalls, restricted access, and regular audits to protect data. However, no method of transmission is completely secure.

1.6 User Rights

Users may access, update, correct, or request deletion of personal data and opt out of promotional communication by contacting support@worldekart.in.

2. Terms & Conditions

2.1 Eligibility

Users must be at least 18 years old and legally capable of entering binding contracts under Indian law.

2.2 Platform Usage

Users agree to provide accurate information, maintain account confidentiality, and refrain from misuse, fraud, or illegal activities.

2.3 Marketplace Role

WorldEkart acts as a marketplace facilitator and is not responsible for product manufacturing unless explicitly stated.

2.4 Limitation of Liability

WorldEkart shall not be liable for indirect, incidental, or consequential damages arising from platform usage.

3. Refund, Return & Cancellation Policy

3.1 Returns

Products eligible for return may be returned within 7 days of delivery subject to seller policies and product condition.

3.2 Refund Processing

Refunds are initiated within 5–10 business days after verification and quality checks.

3.3 Non‑Returnable Products

Certain items such as perishables, hygiene products, and custom‑made goods are non‑returnable.

4. Seller Policy

4.1 Seller Onboarding

Sellers must complete KYC verification and submit valid business documents.

4.2 Seller Obligations

Sellers are responsible for product authenticity, pricing accuracy, timely dispatch, customer service, and compliance with laws.

4.3 Enforcement

WorldEkart reserves the right to suspend or terminate seller accounts for policy violations.

5. Legal & Regulatory Compliance

5.1 IT Act, 2000

WorldEkart complies with the Information Technology Act, 2000 and related cybersecurity and data protection rules.

5.2 GDPR

For EU users, WorldEkart adheres to GDPR principles including transparency, data minimization, and user rights.

6. Contact Information

Email: worldekart.in@gmail.com

Website: https://www.worldekart.in